We would like to ensure that you are still receiving content that you find useful – please confirm that you would like to continue to receive ILO newsletters.
31 May 2021
On 19 February 2021 the Regulatory Authority for Energy (RAE) announced an additional public consultation on the process of changing electricity supplier and the respective obligations of the supplier and the consumer during that process.
Under the proposed scheme, a consumer may terminate their supply contract and exercise their right to change electricity supplier even when they have unsettled overdue debts, provided that, in a quarterly consumption period, these debts do not exceed:
If the consumer's overdue debts exceed the aforementioned amounts, the consumer cannot terminate the supply contract unless they repay the debt in full or settle their debt with their current supplier.
In addition, a debt-flagging system has been introduced for consumers whose overdue debts either do not exceed the above amounts or have been settled with the supplier and who may therefore legitimately change their supplier. This system will provide ratings which will reflect the consumer's quality characteristics in relation to their overdue debts and will provide an indication of their solvency to the new supplier.
If the consumer contravenes the terms of the debt settlement agreed with the previous supplier and owes an amount which corresponds to at least six months of electricity consumption, the previous supplier exceptionally retains, for six months from the change of supplier, the right to request the termination of the consumer's supply by the new supplier.
The RAE has proposed that the new scheme enter into force for one year, after which it should be re-evaluated as to whether it is effective in reducing the accumulation of debts and addressing abusive consumer behaviour. In the context of this additional public consultation, all interested parties were invited to submit any comments and observations until 5 March 2021.
For further information on this topic please contact Maria Ioannou or Sofia Getimi at Rokas Law Firm by telephone (+30 210 361 6816) or email (firstname.lastname@example.org or email@example.com). The Rokas Law Firm website can be accessed at www.rokas.com.
The materials contained on this website are for general information purposes only and are subject to the disclaimer.
ILO is a premium online legal update service for major companies and law firms worldwide. In-house corporate counsel and other users of legal services, as well as law firm partners, qualify for a free subscription.