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26 March 2020
Check your structure
Ensure financial controls are in place
Implement adequate internal code of conduct and ethics
Implement adequate process for reporting suspicions
Take reports seriously and investigate
The Jersey Society for the Prevention of Cruelty to Animals' former CEO was recently jailed for seven years after he was found to have embezzled £405,000 from the animal charity. Jersey Charity Commissioner John Mills CBE has since warned that "having weak internal financial controls and procedures can make charities susceptible to insider fraud. By strengthening these procedures and processes, governors can reduce the risk of it happening".
Charities are as susceptible to insider fraud as public and private companies. It is a problem that persists at all levels of society, irrespective of whether the entity has commercial or altruistic motives. However, insider fraud within the charitable sector tends to be reported more often and in a more critical light due to the 'public purse' element of missing funds and the fact that a charity's employees or volunteers are usually perceived as having good codes of ethics.
This begs the question of what internal controls and procedures employers in any sector can implement to reduce the risk of insider fraud. Here are five steps which could significantly reduce the risk for businesses of any size or type.
The structure of an organisation, including the chain of command, should be considered early on in any review process. A UK Charity Commission Report from April 2018 identified that nearly 70% of insider frauds result from excessive trust being placed in an individual or a lack of challenge to or oversight of such an individual's actions.
There are numerous financial controls that can be put in place by companies and charities alike to help make insider fraud less opportunistic. These include:
Most insider frauds are identified by co-workers because they work with each other daily and can identify unusual behaviour or deviations from procedure.
Employees should understand the ethical standards expected from them from the outset of their employment. One of the easiest ways to achieve this is by having an adequate code of conduct and ethics in place. Such a code should be enforced and reinforced through regular training, which will remind staff of what to look out for and the negative repercussions of insider fraud for all involved.
A good code of conduct and ethics will also outline the process for how, when and to whom suspicious activity should be reported. Reporting is a complicated area in itself – for example, there are rules against alerting offending employees that may apply, depending on the nature of the business and the type of fraud suspected. Depending on the size and nature of the business, an anonymous hotline may need to be made available for employees to notify management of suspicions.
For most employees, the decision to report a suspicion that a co-worker might be guilty of insider fraud will be difficult and may give rise to the following questions:
Therefore, it is vital that senior management take any report seriously and commit to investigating it fully. Any management team dealing with a suspicion of insider fraud should have a fair and lawful investigation procedure already in place which outlines:
For further information on this topic please contact Helen Ruelle, Rachel Richardson or Charlotte Ward at Ogier by telephone (+44 1481 721 672) or email (firstname.lastname@example.org, email@example.com or firstname.lastname@example.org). The Ogier website can be accessed at www.ogier.com.
The materials contained on this website are for general information purposes only and are subject to the disclaimer.
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