Latest updates

Three takeaways from COVID-19 crisis for improved customer care
Arnecke Sibeth Dabelstein
  • International
  • 25 March 2020

The impact of the coronavirus outbreak on the airline industry has been severe, with estimated losses of approximately $113 billion. The challenge for air carriers is how to handle a high volume of claims with a reduced workforce for an indefinite period. In that respect, the automation and digitisation of the claims handling processes can help airlines to handle more claims in less time and be flexible concerning their headcount and the volume of cases to be processed on a daily basis.

New year, new liability under Montreal Convention
Arnecke Sibeth Dabelstein
  • International
  • 26 February 2020

As of 28 December 2019, the limitations of liability in the Montreal Convention were adjusted. The last adjustment was made in 2009. Prior to that, the liability amounts had remained unchanged for 10 years. The new limits of liability apply to damaging events during air transport which were carried out after the amendments came into force.

IATA – new restrictions for air transport of lithium batteries
Arnecke Sibeth Dabelstein
  • International
  • 26 July 2017

The International Air Transportation Association (IATA) Dangerous Goods Regulations – the only standard recognised by airlines – contain the globally applicable provisions for shipping dangerous goods by air. A violation of the regulations might lead to criminal proceedings and infringements are a notifiable fact to be reported to the competent authority. In order to assist shippers in understanding the complete requirements, IATA has prepared the Lithium Battery Shipping Guidelines.

Carsten Vyvers
Arnecke Sibeth Dabelstein
  • Hamburg
  • Germany
Katja Helen Brecke
Arnecke Sibeth Dabelstein
  • Hamburg
  • Germany
Ulrich Steppler
Arnecke Sibeth Dabelstein
  • Hamburg
  • Germany
Andreas Fuchs
Arnecke Sibeth Dabelstein
  • Hamburg
  • Germany

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